C-wire requirement Most smart thermostats require more electrical power than a set of batteries can provide. Fortunately, they don’t require so much power than they need to be plugged into the wall. They rely instead on low-voltage power provided by your HVAC system. Many smart thermostats require the presence of a dedicated C (common) wire for this purpose, while others can siphon electricity from another source, typically the R (power) wire. But the latter practice is known to cause problems with some HVAC systems, including permanent damage. If you pull out your existing thermostat to install a smart model and find no C wire connected to it, look inside the wall to see if there’s one that hasn’t been connected. If there’s no C wire, our advice is to have one installed. Only a couple of the thermostats reviewed here require a C wire, but all the manufacturers highly recommend using one. Saswell recommend to use our Electric Control Module if no C wire.

Ease of installation A heat pump smart thermostat shouldn’t be difficult to install, even if you’re only moderately handy. The manufacturer should provide comprehensive, yet easy-to-understand instructions with plenty of photographs or illustrations to guide you through the process. The thermostat itself should be clearly indicate which wires go where, and most companies provide labels that you can attach to the wires coming out of the wall as you disconnect and remove your old model. The wires themselves should be color coded, but a good practice is to photograph your old thermostat for reference before you take it down.